Is FaceTime Free Internationally? Or Do They Charge?

Personally, I really like staying connected with my friends and family around the world. With the advent of technology, platforms like FaceTime have made it easier to bridge the gap and virtually be present with our loved ones, no matter where they are. In this article, we will explore the ins and outs of FaceTime's international calling policy, uncovering whether it truly provides a cost-free way to connect globally or if there are any hidden charges.

Is FaceTime free internationally? 

FaceTime, Apple's video and audio calling app, is a popular choice for iOS and macOS users to communicate with friends and family. But when it comes to international calls, there are some essential factors to consider.

Understanding FaceTime's international call mechanism

To answer the question of whether FaceTime is free internationally, we first need to understand how FaceTime works for international calls:

  • Wi-Fi or Data Connection: FaceTime utilizes your internet connection to make calls, whether it's Wi-Fi or mobile data. This means that you can make international calls using FaceTime as long as you have an internet connection.
  • Device Compatibility: FaceTime is typically available on Apple devices, such as iPhones, iPads, and Mac computers. Both the caller and the recipient need to have FaceTime-enabled devices for the service to work.
  • Apple ID Required: To use FaceTime, you need an Apple ID, which is free to create. Your contacts also need to have your Apple ID or phone number saved in their device's contact list.

The cost factor

Now, let's address the cost aspect. I really like the fact that FaceTime itself is free to use for video and audio calls. This means that if you and your contacts have FaceTime-compatible devices and an internet connection, you can make FaceTime calls for free, even on an international scale. This applies to both one-on-one calls and group calls.

However, there are some charges that you might incur when using FaceTime for international calls, and it's important to be aware of them:

  • Data Charges: If you're using mobile data for FaceTime calls, your carrier might charge you for data usage, especially for international calls. So, it's a good idea to check your data plan or switch to Wi-Fi to avoid unexpected charges.
  • Wi-Fi Charges: While using Wi-Fi for FaceTime calls is generally free, some public Wi-Fi networks or hotels may charge for access. Be sure to confirm if there are any fees associated with using their Wi-Fi services.

FaceTime and international charges: what to watch out for

When using FaceTime for international calls, there are a few factors to consider to avoid unexpected charges:

1. Data roaming

Personally, I've learned that when traveling internationally and using mobile data for FaceTime, data roaming can be a concern. Roaming charges can quickly add up, making international calls costly. To avoid this, you can:

  • Turn off data roaming in your device's settings to prevent unintentional data usage while abroad.
  • Use Wi-Fi whenever possible for FaceTime calls to bypass data roaming charges.
Data roaming off

2. Wi-Fi accessibility

Yes, FaceTime is free when connected to Wi-Fi. The only costs you may incur are related to your mobile data usage or your Wi-Fi service fees.

FaceTime calls operate differently from standard mobile calls. Traditional mobile calls use protocols provided by a mobile network, while FaceTime employs a distinct protocol for making calls. When you're connected to your home Wi-Fi network, FaceTime calls are entirely free of charge.

However, if you opt to use mobile data, you will be responsible for the associated data charges. On the other hand, if you're using your home Wi-Fi, you'll need to cover your regular Wi-Fi service fees. In cases where you are not within the range of your home network, you can connect to a Wi-Fi hotspot to enjoy the cost-free benefits of FaceTime.

3. International plans from carriers

FaceTime is free to use, but it's important to be mindful of potential charges when using it internationally. While FaceTime itself doesn't come with any costs, using FaceTime in other countries can result in data roaming charges. These charges primarily affect individuals on pay-as-you-go plans or those who consume substantial amounts of data. Therefore, it's advisable to check with your mobile provider to understand the associated costs before using FaceTime internationally, as it can become expensive.

Notably, users who may incur charges are those utilizing mobile data for FaceTime. However, when connected to Wi-Fi or a Wi-Fi hotspot, FaceTime services remain entirely free. You have the flexibility to make both FaceTime video and audio calls. To mitigate charges, especially when using data roaming services, you can opt for FaceTime audio calls, which consume less data compared to video calls. This way, you can stay connected without worrying about excessive expenses.

The role of local regulations

However, it's important to remember that the cost of using FaceTime for international calls may also be influenced by local regulations and restrictions. Some countries may have specific rules governing VoIP (Voice over Internet Protocol) services like FaceTime. These regulations can impact the accessibility and cost of using FaceTime for international calls.


Tips for making international FaceTime calls

To ensure that FaceTime remains a cost-effective and convenient way to stay connected with your international contacts, here are some helpful tips:

  • Use a Virtual Private Network (VPN): If you're in a region with strict regulations or you want to secure your online privacy, consider using a VPN to access FaceTime.
  • Monitor Data Usage: Keep an eye on your data usage to avoid unexpected charges, especially when making international calls on mobile data.
  • Check Local Regulations: Before traveling internationally, familiarize yourself with the local regulations governing VoIP services to avoid any surprises.
  • International Calling Plans: If you frequently make international calls, consider exploring international calling plans offered by your mobile carrier.

FaceTime for international business calls

FaceTime isn't limited to personal use; it's also a handy tool for international business calls. I really like how it allows businesses to connect with clients, partners, and colleagues worldwide in a seamless manner. However, the same considerations regarding charges and accessibility apply. Businesses should keep the following in mind:

  • Data Security: When using FaceTime for business, ensure that your data remains secure, and consider using a VPN for added protection.
  • International Business Plans: Check with your business's mobile carrier for international calling plans that can cater to the needs of your organization.
  • Quality of Service: For professional business calls, a reliable internet connection is essential. Make sure you have access to high-speed Wi-Fi to maintain the quality of your calls.
VPN for FaceTime

Why can't I FaceTime internationally?

There could be several reasons why you may encounter difficulties when attempting to FaceTime internationally. First and foremost, FaceTime's availability can vary based on your country or mobile carrier. Although FaceTime is accessible in most countries and through numerous carriers, it's essential to verify if it's available in your region. If you're facing issues with international FaceTime calls, consider checking Apple's support page for assistance.

Another potential obstacle to international FaceTime calls can be the recipient's side. The person you're trying to contact may also be experiencing difficulties, causing the FaceTime call to fail. Before giving up on your call, it's a good idea to evaluate your internet connection. Access your Wi-Fi or mobile data settings and verify the connection speed, as a sluggish internet connection can hinder international FaceTime calls.

If you're still encountering problems, here are some potential fixes:

Update your FaceTime settings

After setting up a new device, you might need to update your FaceTime settings to enable international FaceTime calls. Follow these steps to update your FaceTime settings:

  1. Ensure your phone or tablet is running the latest iOS or iPadOS version.
  2. Open the Settings app and select "Mobile Data" or "Cellular."
  3. Activate your phone line. If you have multiple lines, select the SIM card you want to use and enable it.
  4. Locate "FaceTime," turn it off, and then turn it back on.
  5. Input the phone number you wish to use with FaceTime.
Update FaceTime

Troubleshoot connectivity issues

If international FaceTime calls remain unsuccessful even after updating your FaceTime settings, troubleshoot connectivity issues:

  1. Connect your device to Wi-Fi or mobile data.
  2. Disable any firewalls, router restrictions, or security software that might be blocking your internet connection.
  3. If you're using mobile data, ensure that "Use Mobile Data" or "Use Cellular Data" is enabled.
  4. Navigate to Settings, select "Mobile Data" or "Cellular," and turn on FaceTime.
  5. If your device displays "Waiting for Activation," turn off FaceTime and then turn it back on.

Verify your contact information

Ensure that your contact information is accurate:

  1. Go to Settings.
  2. Select "Screen Time."
  3. Tap the "Content & Privacy Restrictions" tab.
  4. Click on "Allowed Apps."
  5. Check to confirm that the phone number and email address you've provided are correct.

Update date & time settings

Proper date and time settings are crucial for FaceTime. Follow these steps:

  1. Open Settings.
  2. Navigate to "General."
  3. Select "Date & Time" and turn on "Set Automatically."

Restart and update your device

Restart your device and make sure it's running the latest iOS or iPadOS version to ensure optimal FaceTime functionality.

By following these steps, you can troubleshoot the issues preventing you from making international FaceTime calls and enjoy uninterrupted communication with your contacts around the world.


The answer to the question, "Is FaceTime free internationally?" is a bit of a mixed bag. FaceTime remains a fantastic tool to connect with loved ones or conduct international business, but being aware of potential charges and planning accordingly is key to a seamless experience.

About the Author Peter K.

Peter K. is an experienced digital marketer with a decade of expertise in driving business growth through innovative strategies. His data-driven approach and deep understanding of SEO, PPC, social media, and content marketing have propelled brands to new heights. With a client-centric mindset, Peter builds strong relationships and aligns strategies with business goals. A sought-after thought leader and speaker, his insights have helped professionals navigate the digital landscape. Trust Peter to elevate your brand and achieve success in the digital era.

Android and iOS
Android and iOS
Android and iOS
Peter K.

April 3, 2024

Android and iOS
Android and iOS
Peter K.

February 28, 2024