How To Fix If iPhone Or iPad Stuck On Update Requested [iOS 16-17]

The "Update Requested" status on iOS devices is a common occurrence that many iPhone and iPad users have encountered. It typically appears when a new software update is released by Apple, and users are prompted to update their devices. However, sometimes the update process can get stuck on the "Update Requested" status, causing frustration and confusion for users.

When an iOS device is stuck on "Update Requested," it means that the device has successfully communicated with Apple's servers and has requested the update. However, for various reasons, the update process may not proceed as expected, leaving the device in this status indefinitely. This can be particularly frustrating for users who are eager to take advantage of new features and improvements offered by the latest software update.

Key takeaways

  • "Update Requested" status on iOS 16-17 means your device is preparing to download and install the latest software update.
  • Your iPhone or iPad may get stuck on "Update Requested" due to poor internet connection, software glitches, or insufficient storage space.
  • To fix the issue, check your internet connection, force restart your device, delete and re-download the update, update using iTunes, reset network settings, or use recovery mode.
  • If none of the solutions work, contact Apple Support for further assistance.
  • Keeping your device up-to-date with the latest software updates can help improve performance and security.

Reasons why iPhone or iPad gets stuck on "Update Requested"

There are several reasons why an iPhone or iPad may get stuck on the "Update Requested" status. One common reason is a poor internet connection. When downloading a software update, a stable and fast internet connection is crucial. If the connection is weak or intermittent, it can cause the update process to stall and result in the device being stuck on "Update Requested."

Reasons why iPhone or iPad gets stuck on "Update Requested"

Another factor that can contribute to this issue is high server traffic. When Apple releases a new software update, millions of users around the world try to download it simultaneously. This can put a strain on Apple's servers and cause delays in the update process. As a result, some devices may get stuck on "Update Requested" as they wait for their turn to download the update.

Additionally, software glitches or bugs can also cause an iOS device to get stuck on "Update Requested." These glitches can interfere with the normal functioning of the update process and prevent it from completing successfully. In some cases, a corrupted iOS update file may be the culprit, causing the device to remain stuck on "Update Requested" until the issue is resolved.

Solution 1: Check your internet connection

One of the first steps to take when your iPhone or iPad is stuck on "Update Requested" is to check your internet connection. A poor or unstable connection can hinder the download and installation of the software update.

Here are some tips for checking and improving your internet connection:

  1. Connect to a Wi-Fi network: Make sure your device is connected to a stable Wi-Fi network. Using cellular data for downloading a software update can be unreliable and may result in interruptions.
  2. Restart your router: Sometimes, restarting your router can help resolve connectivity issues. Unplug the router from the power source, wait for a few seconds, and then plug it back in.
  3. Move closer to the router: If you're experiencing a weak Wi-Fi signal, try moving closer to the router. This can help improve the connection strength and stability.
  4. Disable VPN or proxy settings: If you're using a VPN or proxy on your device, try disabling it temporarily. These settings can sometimes interfere with the update process.

By ensuring that you have a strong and stable internet connection, you can increase the chances of successfully downloading and installing the software update without getting stuck on "Update Requested."

Solution 2: Force restart your iPhone or iPad

If checking your internet connection doesn't resolve the "Update Requested" issue, you can try force restarting your iPhone or iPad. A force restart can help clear any temporary glitches or bugs that may be causing the update process to stall.

Here's how to force restart different iPhone and iPad models:

  1. For iPhone 8 or later models: Press and quickly release the volume up button, then press and quickly release the volume down button. Finally, press and hold the side button until you see the Apple logo.
  2. For iPhone 7 or iPhone 7 Plus: Press and hold both the volume down button and the side button until you see the Apple logo.
  3. For iPhone 6s or earlier models, iPad with Home button, or iPod touch: Press and hold both the home button and the top or side button until you see the Apple logo.

After force restarting your device, check if the "Update Requested" status has been resolved. If not, proceed to the next solution.

Solution 3: Delete the iOS update and re-download it

If a corrupted iOS update file is causing your device to get stuck on "Update Requested," deleting the update and re-downloading it can help resolve the issue.

Here's how to do it:

  1. Go to Settings on your iPhone or iPad.
  2. Tap on General, then tap on iPhone Storage or iPad Storage, depending on your device.
  3. Scroll down and look for the iOS update that is currently being downloaded or is stuck on "Update Requested."
  4. Tap on the update, then tap on Delete Update.
  5. Confirm the deletion by tapping on Delete Update again.

Once you have deleted the update, go back to Settings > General > Software Update and try downloading and installing the update again. This will initiate a fresh download of the update file, which should hopefully resolve any issues that were causing the device to get stuck on "Update Requested."

Solution 4: Update your iPhone or iPad using iTunes

If none of the previous solutions have worked, you can try updating your iPhone or iPad using iTunes. This method can bypass any issues with the over-the-air update process and provide a more reliable way to update your device.

Solution 4: Update your iPhone or iPad using iTunes

Here's how to do it:

  1. Connect your iPhone or iPad to your computer using a USB cable.
  2. Open iTunes on your computer.
  3. Select your device when it appears in iTunes.
  4. Click on Summary in the left sidebar.
  5. Click on Check for Update.
  6. If an update is available, click on Download and Update.
  7. Follow the on-screen instructions to complete the update process.

Updating your device using iTunes can help resolve the "Update Requested" issue by providing a more stable and reliable update process.

Solution 5: Reset your iPhone or iPad's network settings

Resetting your iPhone or iPad's network settings can also help resolve the "Update Requested" issue. This will reset all network-related settings on your device, including Wi-Fi passwords, VPN settings, and cellular data settings.

Here's how to reset network settings:

  1. Go to Settings on your iPhone or iPad.
  2. Tap on General, then tap on Reset.
  3. Tap on Reset Network Settings.
  4. Enter your passcode if prompted, then confirm the reset by tapping on Reset Network Settings again.

After resetting your network settings, reconnect to your Wi-Fi network and check if the "Update Requested" issue has been resolved. If not, proceed to the next solution.

Solution 6: Update your iPhone or iPad using recovery mode

If all else fails, you can try updating your iPhone or iPad using recovery mode. This method can help resolve more complex software issues that may be causing the device to get stuck on "Update Requested."

Here's how to update your device using recovery mode:

  1. Connect your iPhone or iPad to your computer using a USB cable.
  2. Open iTunes on your computer.
  3. Force restart your device following the instructions provided in Solution 2.
  4. When you see the option to Restore or Update in iTunes, choose Update.
  5. Follow the on-screen instructions to complete the update process.

Updating your device using recovery mode can be a more advanced solution, so it's important to follow the instructions carefully. If you're not comfortable with this method, it may be best to seek assistance from Apple Support.

Solution 7: Contact Apple Support for further assistance

If you have tried all the previous solutions and are still unable to resolve the "Update Requested" issue, it may be necessary to contact Apple Support for further assistance. Apple Support can provide personalized guidance and troubleshooting steps based on your specific device and situation.

When contacting Apple Support, it's helpful to have the following information ready:

  1. Your device model and iOS version.
  2. A detailed description of the issue you're experiencing, including any error messages or codes.
  3. Any steps you have already taken to try and resolve the issue.

You can contact Apple Support through various channels, including phone, chat, or email. Visit Apple's support website for more information on how to get in touch with them.

Keeping your iPhone or iPad up-to-date and running smoothly

In conclusion, the "Update Requested" status on iOS devices can be frustrating and confusing for users. However, by understanding the reasons behind this issue and following the solutions provided, you can resolve the problem and keep your iPhone or iPad up-to-date and running smoothly.

Keeping your iPhone or iPad up-to-date and running smoothly

Remember to always check your internet connection and ensure that it is stable before attempting to download a software update. If your device is stuck on "Update Requested," try force restarting it or deleting and re-downloading the update. If these methods don't work, consider updating your device using iTunes or resetting your network settings.

It's important to keep your iOS device up-to-date for optimal performance and security. Software updates often include bug fixes, performance improvements, and new features that can enhance your overall user experience. By staying on top of updates and resolving any issues that may arise during the update process, you can ensure that your iPhone or iPad continues to function at its best.

FAQs

What does it mean when my iPhone or iPad is stuck on "Update Requested"?

When your iPhone or iPad is stuck on "Update Requested," it means that your device is trying to download and install the latest iOS update, but it is unable to do so.

Why does my iPhone or iPad get stuck on "Update Requested"?

Your iPhone or iPad may get stuck on "Update Requested" due to various reasons, such as poor internet connection, insufficient storage space, or a software glitch.

How can I fix my iPhone or iPad if it is stuck on "Update Requested"?

To fix your iPhone or iPad if it is stuck on "Update Requested," you can try restarting your device, checking your internet connection, freeing up storage space, or updating your device using iTunes.

How do I restart my iPhone or iPad?

To restart your iPhone or iPad, press and hold the power button until the "slide to power off" slider appears. Then, slide the slider to the right to turn off your device. Finally, press and hold the power button again until the Apple logo appears.

How can I check my internet connection?

To check your internet connection, go to the Settings app on your iPhone or iPad, tap on "Wi-Fi," and make sure that you are connected to a stable Wi-Fi network. You can also try resetting your network settings by going to "General" > "Reset" > "Reset Network Settings."

How can I free up storage space on my iPhone or iPad?

To free up storage space on your iPhone or iPad, you can delete unnecessary apps, photos, and videos, or transfer them to iCloud or a computer. You can also clear your cache and temporary files by going to "Settings" > "General" > "iPhone Storage" and tapping on "Offload Unused Apps" or "Enable" under "Offload Unused Apps."

How can I update my iPhone or iPad using iTunes?

To update your iPhone or iPad using iTunes, connect your device to your computer using a USB cable, open iTunes, and click on the device icon in the top left corner. Then, click on "Check for Update" and follow the on-screen instructions to download and install the latest iOS update.

About the Author Peter K.

Peter K. is an experienced digital marketer with a decade of expertise in driving business growth through innovative strategies. His data-driven approach and deep understanding of SEO, PPC, social media, and content marketing have propelled brands to new heights. With a client-centric mindset, Peter builds strong relationships and aligns strategies with business goals. A sought-after thought leader and speaker, his insights have helped professionals navigate the digital landscape. Trust Peter to elevate your brand and achieve success in the digital era.

Android and iOS
Android and iOS
Android and iOS
Peter K.

April 3, 2024

Android and iOS
Android and iOS
Peter K.

February 28, 2024

Android and iOS